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Forward Deployed Design

Forward Deployed Design

Forward deployed design puts designers inside an organization's operations to redesign the workflows, approvals, and services that an AI system changes.

The designers map the workflow an AI system will enter. They find out who can approve what the system does, who answers for its mistakes, and which steps around it need to change. The practice takes its name from forward deployed engineering (FDE), where engineers work on site at the customer.

Seven pages cover the practice

PageWhat it holds
GuideA field guide to the practice
PrinciplesFive principles for the work
PatternsEight situations that recur in deployments
ArtifactsFive worksheets, each with an example
RolesTwo composite job descriptions and one real posting
DiscourseFive published positions on the practice
EssaysPublished writing on the practice, with dates