The practice

What forward deployed design is, and how it is done.

Read in order, or jump to what you need.

• What it isthe practice and the argument behind it
• The practitionerwho does this work, and the attitudes and skills it takes
• Research methodshow to see the real workflow before redesigning it
• Service design methodshow to design the AI-native workflow
• The squad modelhow the work is staffed and run
• Working in symbiosisthe designer and the technical counterpart
• The long viewwhy the role lasts